Frequently Asked Questions

Questions that travelers often ask us...

Before booking

📍 Location

How far are the Chalets from the slopes?

Heidi's chalets are 350m from the slopes (Mont Rond departure).
Chalet Lachat is 2.5km away (starting from Mont Rond).

• 
  Is it possible to go skiing on foot?
• Yes, only for Heidi's cottages . The access road is flat.
   
• Is there a free shuttle?
• Yes, during the opening hours of the ski lifts, in winter.

1. For Heidi's chalets , the bus stop is 500m away, towards the "Diamant Sport" store. It allows you to reach the village centre or the hamlets "Le Lachat" and "les Frasses".
2. For Chalet Lachat , the bus stop is 20m from the chalet. It also serves the ski lift departure point (Mont Rond departure).
    

• What is the altitude of the chalet?

1. For Heidi's chalets: 1300m, north-facing
2. For the Lachat chalet : 1420m, south-facing

•  
• How far is Megève?
  15 km away. 15 to 20 minutes depending on traffic conditions. No bus service.
   
• Where are the nearest shops?

1. For Heidi's chalets: 350m away, restaurant, ski rental, ESF ski school, ski lifts. Grocery store, bakeries, butcher 3.5km away in the village. Supermarket 10km away
2. For the Lachat chalet : In addition, at 500m, there is a grocery store and a bread depot.

🛏️ Accommodation

• How many rooms?

1. For Heidi's chalets : a closed or open mezzanine upstairs with three 90x200cm beds, or the option to join two single beds to create a 180x200cm bed. In addition, there is a 140x190cm sofa bed in the living room.
2. For the Lachat chalet : 3 bedrooms in each half of the chalet

• Are the beds made upon arrival?
  No
   
• Are bed linens and towels provided?
  No. If you don't want to bring them, it's possible to rent them.
•  
• Are duvets and pillows included?
• Yes. The pillows are 60x60
   
• Is the chalet completely private?

1. Heidi's chalets are completely private.
2. Chalet Lachat is made up of two semi-detached chalets. Only the entrance is shared.

• Are the garden or terrace private?

1. For Heidi's chalets: each chalet has a balcony and a private picnic table in the garden. The garden itself is not private.
2. For the Lachat chalet : The terrace is private, the garden is shared.

Is the garden enclosed?

No, not for any accommodation

🚗 Access

• Is it easy to park?

1. For Heidi's chalets: 8 private parking spaces
2. For the Lachat chalet : 2 private parking spaces and 1 garage space per half-chalet

• Is the parking private and free?
  Yes
   
• Are snow chains necessary in winter?
  Special equipment is mandatory.
•  
• Is the road cleared of snow?
• Yes, from 7 a.m. and as often as needed. The local roads are regularly cleared of snow.

👨‍👩‍👧‍👦 Capacity

• How many adults can sleep comfortably?
   

1. For Heidi's chalets: 3/4 adults
2. For the Lachat chalet : 6/8 adults

• Is the sofa a real bed?

1. For Heidi's chalets: yes, a 140x190 sofa bed
2. For the Lachat chalet : sleeping on the sofa is not possible.
    

• Do you have a baby cot, high chair, baby bath?
  Yes, except for the "mezzanine chalet" described as ideal for couples.
•  
•  

Equipment

Kitchen

• Is there a dishwasher?
  Yes
• Is the coffee maker a pod or filter type?
  The 2
• Is there a raclette machine?
  Yes
• A fondue?
  Yes
• A barbecue?
  Yes
• An oven?
  Yes

Comfort

• Is the Wi-Fi working well?

1. For Heidi's chalets: yes, except for the mezzanine chalet
2. For the Lachat chalet : Very efficient on the garden level, slightly less so upstairs
    

• Is Netflix available?
  No
• Is heating included?
• Yes
• Is there a fireplace?
• No
• A ski storage room?

1. Regarding Heidi's chalets: No, but the sports shops 350m away offer heated lockers for rent.
2. For the Lachat chalet : A private storage cupboard in the garage

• A shoe dryer?
  No

Linen

• Are bed linens included?
  No, this service is offered as an option.
• Are towels provided?
  No, this service is offered as an option.
• Is housekeeping included?
  No, this service is offered as an option.

Animals

• Are dogs allowed?
  Yes, dogs and cats are welcome.
• Is there an extra charge?
  No
• Is the land fenced?
  No, it's forbidden in the municipality

Children

• Is the chalet secure?
  No special equipment
• Are the stairs protected?
  No, they're a bit steep for Heidi's chalets
• Are there any games?
  No

Station

• Where can I buy the packages?
  On site, departing from Mont-Rond or online: https://espacediamant-valdarly.labellemontagne.com/fr/
• 
  Where to rent skis?
  Starting point: Mont-Rond Skiset or Intersport
  https://www.skiset.com/station-ski/notre-dame-de-bellecombe
• 
  Where can I take ski lessons?
  ESF Mont Rond https://www.esfndb.com/fr/
• or Private Lessons with Magali: +33 (0)6 08 41 51 35
   
• Where to shop?
• In the village of Notre Dame de Bellecombe.
   
• Which restaurants do you recommend?
• - Pizzeria Chez Maryse, Le Lachat: +33 479317470
  - Victorine's Farm: https://la-ferme-de-victorine.com/
•  

Summer

Is it possible to go hiking from the chalet?

Yes, many trails are accessible from or near the chalet.

Is it possible to go mountain biking?

Yes. Several shops offer mountain bikes (both traditional and electric) for rent. In July and August, chairlifts are open for pedestrians and mountain bikers.

Are there any activities for children?

Yes, many activities and entertainment are offered in the village and in the neighboring villages.

Is fishing allowed?

Yes, in the authorized sectors.

Is there a swimming lake nearby?

Yes, several bodies of water are accessible by car.
 

Booking conditions

• Is it possible to arrive late?
• Yes, after 8pm, please call whatapp+33 612044118
•  
• Can we leave later?
  Unfortunately, not after 10am.
   

How to book a chalet?

You can book directly online on our website. Availability is updated in real time and the booking is confirmed immediately.

Is a deposit required?

Yes, a deposit is required at the time of booking. The balance is due before your arrival in accordance with our terms and conditions.

May I cancel my reservation ?

Yes, depending on the cancellation policy stated at the time of your booking. We recommend that you take out cancellation insurance.

Do the prices include all charges?

Yes. Any cleaning fees or tourist tax will be specified before you confirm your booking.

Do you accept holiday vouchers?
Yes, ANCV paper or Connect.

Why book directly on your website?

Booking directly allows you to benefit from:

• at the best available rate;
• direct contact with the owner;
• a quick response to your questions;
• of a secure booking;
• no platform fees.

General questions

• Is the chalet quiet?
  Yes
   
• What is the view like from the chalet?
• Breathtaking mountain views, see photos on the website
   
• Is it getting enough sun?
  Heidi's chalets are on the north-facing slope and benefit from the setting sun.
• Chalet Lachat is on the south-facing slope
   
• Does Wi-Fi allow for teleworking?
• No problem, except for the mezzanine chalet where the Wi-Fi signal is unreliable.
   
• Are the photos accurate?
  Yes, our customers confirm this to us every time.
   
• What is your opinion of this chalet compared to others?
  We publish the reviews we receive on Booking, Airbnb, Google, and TripAdvisor. These are our customers' reviews, which speak for themselves better than we can.
   

Why choose Notre-Dame-de-Bellecombe?

Because the resort offers an authentic setting, access to the Espace Diamant ski area, remarkable scenery and a family atmosphere.